The units were clean and fabulous, with a shower, double bed, and sofa. the staff were pleasant. - the location was good and marvelous, very close to the Jastrebec slopes, ski lift, and airport. - It was an incredible base for a holiday.

Fairly clean, great value hotel, the location was great really close to the slopes that are on the Rila side. Loved how the rather spacious and warm standard room with sofa was arranged when we arrived. The food was lovely, with variety of options

Overall it was perfect with sofa.

The room was cozy with a large comfortable bed and a private bathroom that included a spacious walk-in shower.

The view was nice from our balcony. Tsarska bistritsa was 1 mile away, we could even walk there:)))

Everything was simply perfect. The room was big and absolutely gorgeous with sofa, a double bed, as for instance for a pleasant stay.

The room here was fantastic, complete with a safe box, mini bar, and a sofa bed.

The location right next to the skirun is excellent.

Its close to the ski slope (5min walking). The spa is new and nice. The bedroom is confortable.

Overall, I was pretty disappointed with the hotel. Most of the staff (including the waiting staff) don't speak english. Breakfast is very very poor. The receptionist wasn't helpful. No internet conections on the rooms (just on the lobby). Poor services. I was expecting much more for a 5 star hotel.

This place was cozy and warm, with a sofa, located in a peaceful spot right in the center.

We found the staff very friendly and helpful. The surroundings were plush and very comfortable with good sized bedrooms.

Some rooms in the spa were out of action. It was difficult to understand the final bill as it was in Bulgarian.

Location was great, close to the yastrebts hotel. Rooms were very comfort and the spa was very nice

No any special complaints

Convenient ski-in, 10-15 min walk. Quiet, surrounded by woods. Warm room, extra heater. Spacious junior suite. Tasty, fresh meals. Friendly, helpful staff. Clean swimming pool. Amazing spa. Sterile facilities. Good breakfast. Nice spa facilities. Location, 5 min to Yastrebets Express. Nice staff from reception to ski rental.

Spa facilities and spacious rooms

Not much atmosphere, old fashioned design

The hotel is nestled in a peaceful forest, offering a serene atmosphere. the spacious rooms are comfortable and well-maintained. the staff is incredibly friendly, providing excellent service. the hotel offers daily room cleaning and reliable Wi-Fi. the pool maintains a pleasant water temperature, perfect for a refreshing swim. the diverse and tasty food at the restaurant is sure to satisfy every palate.

Felt like in a fairytale, with attentive staff and nothing was too much trouble.